Claim Page
File a Claim
At Actively Serving, we stand behind the quality of our products and your satisfaction. If you received a damaged, defective, or incorrect item, we’ll make it right.
How to File a Claim
Submit your request using the form below or email us at activelyserving@yahoo.com
.
Include your order number, proof of purchase, and photos of the item (if damaged or defective).
Our team will review your claim within 2–3 business days and send you next steps.
What’s Covered
- Items that arrive damaged or defective
- Incorrect items received in your order
- Issues with missing items
- What’s Not Covered
- Normal wear and tear
- Damage caused by misuse or accidents
- Final sale items and accessories
Next Steps
If your claim is approved, we’ll work quickly to:
Send you a replacement item (if available), or
Issue a refund back to your original payment method.
We’re here to help — if you have questions, reach out anytime at activelyserving@yahoo.com